I’m a waffler. I waffle like an Eggo. I waffle like an ice cream cone. I am so bad about pulling the trigger on any decision and am constantly evaluating alternatives (thanks, anxiety! Store-bought serotonin can only eliminate so much of my personality). So I was pleased when I found that Chip and Dan Heath – whose Made To Stick put them on my “I’ll buy anything they write” list – wrote a book about making better decisions. The Heaths go through the “WRAP” process […]